September 2011 Newsletter

LOOKING AT LOYALTY

The Mallett Group Newsletter
September 2011

Latest News from The Mallett Group

Latest News from The Mallett Group

The Mallett Group to Participate in "Co-Brand Partnerships Conference"

The Mallett Group is participating and helping organize the 2nd annual "Co-Brand Partnerships Conference" on October 12-13 in Toronto, Canada. "Co-Brand Partnerships Conference" is the only event dedicated to airline & travel industry co-branded credit cards and is the go-to event for airline & travel financial partnership management. It is being held as part of the 5th Airline & Travel Payments Summit.

The Mallett Group and BFF Loyalty Announce Collaboration

June 2011

The Mallett Group is pleased to announce a new collaboration with Leslie Dukker Doty, President of BFF Loyalty, Inc., to expand its Consulting Financial Services practice. Ms. Doty brings over 20 years of financial services marketing and consulting experience. Together, combining The Mallett Group's extensive rewards and loyalty expertise with BFF Loyalty's deep experience in global payments, the two companies will focus on evaluating, enhancing and improving customer engagement strategies to drive revenue optimization for Financial Institutions and their Partners. This will include new and existing co-brand payments programs, customer behavioral economics, digital rewards and loyalty strategies as well as other revenue generating opportunities.

Both Marc Berman, President of The Mallett Group and Leslie Dukker Doty, President of BFF Loyalty, Inc. will be moderating tracks and panels at the Co-Brand 2011 conference in Toronto on October 12 and 13.

In This Issue

Fall Issue

4 Things You Need to Know to Optimize Your Co-brand or Affinity Card Programs

By Leslie Dukker Doty, President of BFF Loyalty, Inc.

With debit swipe fee reduction legislation now decided and the Dodd-Frank Bill continuing to slash banks' payments and fee revenues, how do financial institutions and their co-brand and affinity partners keep programs not just relevant and profitable but away from the chopping block?

Can't Buy Me Love

By Lori Sartwell, Sr. Director of Partnership Marketing at The Mallett Group

In the words of the Beatles, "money can't buy me love"... or can it?

No Free Lunch

By Don White, Executive VP of The Mallett Group

For years retailers have used "buy one get one free" and other coupon offers to attract new customers and generate repeat business. Groupon, and its competitors Living Social, Gilt City, Tippr, and Buy with Me, have taken traditional couponing to another level.

Theme by Danetsoft and Danang Probo Sayekti inspired by Maksimer